Last Updated: May 4, 2026
At CHINOOO, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and protect your information when you visit or shop at chinooo.com.
1. Information We Collect
We may collect personal details, contact information, order details, payment-related information, customisation photos, and basic technical information such as your IP address, browser, and device information.
2. How We Use Your Information
We use your information to process orders, arrange delivery, provide customer support, create personalised products, improve our website and services, and communicate with you about updates or promotions where permitted.
3. Cookies & Third-Party Services
Our website may use cookies and similar technologies to support website functions, understand visitor activity, and improve our services and advertising.
We may work with third-party providers for website hosting, payment processing, analytics, advertising, and email communications. These providers may process relevant information as needed to perform their services.
Where required by law, we will obtain your consent before using non-essential cookies and tracking technologies.
4. Information Protection & Your Rights
We take reasonable measures to protect your personal information and do not sell it for money.
Depending on your location and applicable laws, you may have the right to access, correct, or request deletion of your personal information, withdraw consent, or opt out of certain data processing and targeted advertising.
5. Contact & Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
If you have questions about your privacy or personal information, please contact us:
Email: support@chinooo.com